درس ­آموخته­ های دانشگاه ­های جهان درکاربست ربات ­های هوشمند محاوره­ای(گپ­ بات)

نویسندگان
ساجده علیائی 1
غلامعلی منتظر 2
کمند کلاشی 1
سجاد ساعد 1
1 دانشجوی کارشناسی ارشد مهندسی فناوری اطلاعات، دانشگاه تربیت مدرّس، تهران، ایران
2 استاد مهندسی فناوری اطلاعات، دانشگاه تربیت مدرّس، تهران، ایران
چکیده
فناوری هوش مصنوعی فرصت­ های جدیدی را برای همسویی نظام آموزشی با تحولات فناوری درجهت تعمیق و ارتقای یادگیری پدید آورده­ است که یکی از مهم ­ترین مظاهر آن استفاده از «ربات­ های هوشمند تعاملی- محاوره­ای» یا «گپ­ بات» است. این ابزار با ایجاد محیطی گفت­ وگومحور و با تعامل مستقیم با کاربر تلاش می­ کند تا رفتاری صمیمانه و مشاوره­ ای با دانشجویان داشته و در حل مسائل درسی، رفع ابهام ­های علمی، مشاوره­ های اجتماعی و نیز هدایت تحصیلی و شغلی آنان نقش جدّی داشته باشد و به همین دلیل، به ­رغم عمرِکوتاه خود، به ­شدت مورد توجه محیط­ های علمی قرار گرفته و کاربردهای بسیاری در دانشگاه ­ها یافته­ است. همین موضوع لزوم توجه به برنامه ­ریزی نظام آموزشی ایران برای استفاده از این ابزارهای فناورانه را بیش از پیش مشهود می ­کند. در این مقاله با استفاده از روش توصیفی و با بهره­ گیری از روش مطالعۀ تطبیقی مبتنی بر اطلاعات منتشر شده از دانشگاه­ های برگزیدۀ جهان، کاربردهای اصلی ربات­ های تعاملی هوشمند در نظام­ های آموزش عالی شناسایی­ و سپس تجربه ­های دانشگاه­ های مختلف جهان در مواجهه با این پدیدۀ فناورانه بررسی شده است. از این رهگذر با احصای فرصت­ ها و نیز مخاطرات ناشی از این فناوری، توصیه‌های سیاستی و اجرایی برای پذیرش این پدیدۀ فناورانه و بهره ­برداریِ مناسب از آن در دانشگاه­ های کشور تبیین شده است.

کلیدواژه‌ها

موضوعات

عنوان مقاله English

Lessons Learned from the World Universities in Exploiting the Conversational Intelligent Robots (Chatbots)

نویسندگان English

sajedeh olyaee 1
ghola,m ali montazer 2
kamand kalashi 1
sajjad saed 1
1 MSc. Student in Information Engineering, Tarbiat Modares University, Tehran, Iran
2 Professor of Information Engineering Tarbiat Modares University, Tehran, Iran
چکیده English

Artificial intelligence technology has created new opportunities for aligning educational systems with technological advancements to enhance and deepen learning. A prominent example of this is the use of "interactive conversational intelligent robots" or " Chatbots." These tools aim to engage with students in a conversational manner, establishing a friendly and consultative interaction. They assist students in solving academic problems, clarifying scientific ambiguities, providing social-cultural guidance, and offering academic and career counseling. Due to these capabilities, Chatbots have rapidly gained attention within academic environments despite their relatively short existence, and are increasingly utilized in universities. This paper provides an overview of the functions of conversational intelligent robots, focusing on their primary applications in higher education systems. It also examines the experiences of various universities around the world in adopting this technology. By identifying the opportunities arising from AI-enabled tools, this study offers policy and practical recommendations for effectively leveraging this technology in Iranian universities.

کلیدواژه‌ها English

Artificial Intelligence
Conversational Intelligent Robots (Chatbots)
Intelligent E-Learning
Large Language Model
University
Iran.

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