Designing and validating the quality management model of teaching activities for university faculty members

Document Type : Original Article

Author
majid darabi
Shahed University,
10.52547/irphe.28.3.55
Abstract
The main purpose of this article was to design and validate a model of quality management of teaching activities for university faculty members. This research was done in the framework of qualitative and quantitative approach. In the qualitative phase, 12 university education experts were selected purposefully and with a theoretical sampling strategy and were interviewed in a semi-structured manner. In the quantitative phase, the statistical population was the faculty members of Shahid University (N= 268)). By applying Cochran's sampling formula, 154 people were selected as a sample by stratified proportional sampling method. Thematic analysis technique was used to analyze the data and to validate the proposed model, Structural Equation Modeling (SEM) with Partial Least Squares (PLS) approach was used. After the implementation of the content of the interviews and their preliminary analysis, the primary codes or concepts were identified and placed in certain categories. For each class, a title that includes all the codes of that class was chosen. As a result of this study, the model of quality management of teaching activities for university faculty members was determined, which, according to academic research experts, it included four dimensions (Background and context, planning, implementation and evaluation, and improvement) and 30 components. The results of quantitative data analysis showed that the research sample evaluated the model of quality management of teaching activities for university faculty members at the desired level and the existence of these dimensions and their related components have been recognized as important. The validation of the designed model showed that all observable variables have appropriate factor loading on their latent variable and according to the PLS indicators, they have the necessary usefulness to measure their corresponding current variable. Also, the findings of the goodness of fit test and other model quality indicators showed that the proposed model of the quality management model of teaching activities for university faculty members has the necessary quality and fit.

Keywords

Subjects

  1. Abdollahi, H. (2013). Analysis of the mechanism of evaluating the educational performance of faculty members: A case study of Allameh Tabatabai University. Quarterly Journal of Educational Measurement & Evaluation Studies, 3(2), 101-126 [in Persian].
  2. Abili, Kh., & Jabari, L. (2017). Designing an audit model for educational & research processes. Two scientific-research quarterly journals, Education & Learning Research, 31(2), 22 [in Persian].
  3. Becket,, & Brookes, M. (2006). Evaluating quality management in university departments. Quality Assurance in Education, 14(2), 123- 142.
  4. Botezatu, M.A., Pirnau, C., & Carp Ciocardina, R.M. (2019). A modern quality assurance system-condition & support for an efficient management. TEM Journal, 8(1), 125-131.
  5. Csizmadia, (2006). Quality management in Hungarian higher education: Organization responses to govermental policy. Enschede: CHEPS.
  6. Doherty, D.G. (2005). Developing quality systems in education. New York, NY: Rout Ledge.
  7. Farasatkhah, M. (2007). Develop & present a model for evaluating the quality & accreditation of Iranian higher education based on global & Iranian trade. PhD Thesis in Higher Education Development Planning; Shahid Beheshti University, Faculty of Educational [in Persian].
  8. Fetrat, M.A, Khorasani, A., Abolghasemi, M., & Qahramani, M. (2016). Designing a performance management model for Kabul University faculty members. Iranian Higher Education Association Quarterly, 17(14) [in Persian].
  9. Gefen, D., Straub, D., & Boudreau, M.C. (2009). Structural equation modeling & regression: Guidelines for research practice. Communications of the Association for Information Systems, 4(1), 7 [in Persian].
  10. Ghasemi Jahanabad, M. (2013). Establishment of total quality management & its relationship with staff performance & effectiveness in the General Directorate of Technical & Vocational Education in Fars. Thesis for Master of Educational Management, Faculty of Educational Sciences, Department of Educational Management, Islamic Azad University, Marvdasht Branch [in Persian].
  11. Ghourchian, N.Q. (1995). An analysis of the quality cube in the higher education system. Quarterly Journal of Research & Planning in Higher Education, No. 3 & 4 [in Persian].
  12. Hall, R. (2015). Quality in higher education: Perspectives from front-line faculty in the United States (Doctoral dissertation). Retrieved from https://vtechworks.lib.vt.edu/bitstream/handle/10919/73292/Hall_M_D_2015.pdf?sequence=1.
  13. Harvey, L., & Green, D. (1993). Defining quality. Assessment & Evaluation in Higher Education, 18, 9-34.
  14. Hawi, R.E., & Alzyadat, W. (2019). TQM measured students’ satisfaction in the Jordanians’ private university for achieving institutional excellence. TEM Journal, 8(2), 409-416.
  15. Holdford, D., & Reinders,P. (2001), Development of an instrument to assess student perceptions of the quality of pharmaceutical education. The American Journal of Pharmaceutical Education, 65, 125-131.
  16. Hosseini, M. (2014). Designing a quality assurance model for physical education in the distance education system. Doctoral dissertation in the field of physical education & sports sciences. Sport Managment. Payame Noor University Center, Faculty of Humanities & Physical Education [in Persian].
  17. Jafari Kakalki, M. (2011). A survey of the application of factors affecting the teaching quality of the faculty members of Isfahan & Shahrekord Universities in the 88-89 academic Year. Master Thesis in Educational Planning, Faculty of Educational Sciences & Psychology, Department of Educational Sciences, University of Isfahan [in Persian].
  18. Jamshidi Kuhsari, M. (2010). Investigating the requirements for establishing a quality management system in the research field of the University of Isfahan, Master's thesis in the field of educational management, Faculty of Educational Sciences & Psychology, Department of Educational Sciences, University of Isfahan [in Persian].
  19. Khadive, A., & Allahverdi Khan Waziri, A. (2015). Designing & compiling a model for evaluating the effectiveness & performance of faculty members of Islamic Azad universities in East Azerbaijan province. Productivity Management, 9(34), 161-174 [in Persian].
  20. Khadive, A., Siedklan, M., Hassanpour, D., Ahmadi, H., & Tarhbari, H. (2018). Investigating the factors affecting the quality of education & teaching in Farhangian University (Case study: Campuses of Ardabil Province). Journal of Education & Evaluation, 42, 161- 186) [in Persian].
  21. Khoran, A. (2013). Investigating the relationship between the application of comprehensive quality management components & educational quality improvement in Payame Noor University of Tehran Province, M.Sc. Thesis in Educational Management, Payame Noor University, Faculty of Humanities - South Tehran Center [in Persian].
  22. Martin, M., & Parikh, S. (2017). Quality management in higher education: Developments & drivers. Paris: International Institute for Educational Planning, UNESCO.
  23. Marufi, Y., Kiamanesh, A.R., Mehrmohammadi, M., & Aliaskari, A. (2008). Evaluating the quality of teaching in higher education: A review of some perspectives. Curriculum Studies Quarterly of the First Year, (5), 81-112 [in Persian].
  24. Marufi, Y. (2007). Explain the factors affecting the quality of education in universities & design an appropriate model for its evaluation. PhD Thesis in Educational Sciences - Curriculum Planning; Teacher Training University - Tehran, Faculty of Psychology & Education [in Persian].
  25. Masoumi Fard, M. (2013). Evaluating quality & quality excellence in virtual universities. PhD Thesis in Distance Education Planning; Payame Noor University Center, Faculty of Educational Sciences [in Persian].
  26. Mirzaei, A. (2013). Designing a model for measuring the quality of distance education system in Iran. PhD Thesis in Educational Sciences - Distance Education Planning; Payame Noor University Center, Faculty of Educational Sciences [in Persian].
  27. Mohammadi, R., Zafaripour, , Sadeghimandi, F., & Zamanifar, M. (2014). Validation & quality assurance of distance higher education: A review of patterns & processes. Educational Measurement & Evaluation Studies, 4(8), 95-137 [in Persian].
  28. Mohammadi, R. (2005). A practical guide to internal evaluation in Iran's higher education system, national & international experiences, publications of the Iranian education evaluation organization [in Persian].
  29. Mohammadi, R., Arefi, M., Bazargan, A., & Ishaqi, F. (2015, A). Designing a desirable model for distinguishing the quality of higher education in Iran. Educational Measurement & Evaluation Studies, 4(5) [in Persian].
  30. Mohammadzadeh, S., Hejazi, G., & Bazargan, A. (2008). A model for quality assurance in the Iranian higher education system: The views of faculty members, agriculture & natural resources. Quarterly Journal of Research & Planning in Higher Education, 13(3), 85-107 [in Persian].
  31. Mojtabazadeh, M., Abbaspour, A., Maleki, H., & Faraskhah, M. (2018). Accreditation model & quality assurance of Iran's higher education system from the perspective of experts. Quarterly Journal of Research in Educational Systems, 12(42), 1[in Persian].
  32. Nejad Ghorban, Z. (2016). Comparative study & comparison of effective components on empowerment of faculty members of Tehran University of Science & Culture & Surah. Thesis to receive a master's degree in management & planning higher education, Faculty of Humanities, University of Science & Culture [in Persian].
  33. Nguyen, N.V., Nguyen, T.T., Tran, V.C., Do, T.T., & Vu, C.T. (2019). Quality management of higher education programs in Vietnam: Results from program accreditation. Journal of Management Information & Decision Sciences, 22(4), 507-514.
  34. Rahmani, R., & FathiVajargah, K. (2009). Quality assessment in higher education. Center for the Study & Development of Medical Education, Baqiyatallah University, Journal of Education Strategies, 1(1) [in Persian].
  35. Romani, Y. (2020). Designing a model for talent identification & talent selection of faculty members in comprehensive universities with regional performance level (Case: Lorestan University). PhD Thesis, University of Tehran, Faculty of Psychology & Educational Sciences [in Persian].
  36. Shah Rezaei, R. (2011). The state of higher education evaluation in the country and the formulation of conceptual framework. Quarterly Journal of Research and Planning in Higher Education, 16(2), 41-60 [in Persian].
  37. Sharifian, F., Nasr, A.R., & Abedi, L. (2006). Developing effective teaching indicators in universities and higher education institutions and its accomplishment in Isfahan University. Quarterly Journal of Research & Planning in Higher Education, 11(3), 25-52 [in Persian].
  38. Simangunsong, E. (2020). Factors determining the quality management of higher education: a case study at a business school in Indonesia. Jurnal Cakrawala Pendidikan, 38 (2), 215-227.
  39. Srikanthan, G., & Dalrymple, D. (2001). Developing a holistic model for quality in higher education.
  40. Trow, M. (1994). Academic reviews and the culture of e Unpublished seminar paper for the Office of Chancellor of Swedish Universities, Stockholm US and international universities. Total Quality Management, 15(4), 423-438.
  41. Turkzadeh, J., Sabbaghian, Z., Yemeni, M., & Delavar, A. (2009). Assessing the organizational development of Universities of the Ministry of Science, Research and Technology in Tehran. Iranian Journal of Higher Education, (2), 33-50 [in Persian].

Zamani, A. (2018). Identify, analyze & prioritize the factors affecting the quality of education in higher education. Quarterly Journal of Innovation & Value Creation, 16(11), 23-36 [in Persian].

  • Receive Date 25 December 2020
  • Revise Date 18 May 2021
  • Accept Date 13 September 2021
  • Publish Date 22 November 2022