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:: year 17, Issue 4 (winter 2012) ::
IRPHE 2012, 17(4): 1-19 Back to browse issues page
Presenting a Conceptual Quality Excellence Model for Institutions of Higher Education Based on EFQM
Seyed Heydar Mirfakhradini Dr.1, Hasan Dehghan Dehnavi Dr.2, Moslem Rezai Taghiabadi 3
1- Department of Industrial Management Yazd University
2- Higher Education Institute Eemam Javad Yazd
3- MA. in Higher Education Institute of Jahad Daneshgahi Yazd , rezai1366@yahoo.com
Abstract:   (10941 Views)
For universities to accomplish tasks and improve their quality, they need a suitable framework for management and adaptation with new environment. This research seeks to analyze the enabling implicit factors relations in EFQM Excellent Model in order to use it as a framework for management and improvement of quality in higher education institutions. Statistical population of this research was 324 president, vice presidents and other senior administrators at Yazd university in academic year 1389-1390, in which 71 persons were randomly selected by using classified random sampling method. A questionnaire was used for data collection. The estimated Cronbach,s Alpha was greater than .7 for all dimensions of the questionnaire. All of the 8 considered hypotheses were confirmed in this research. Findings showed that leadership and obligation of senior administrators are motivated force for all processes of quality improvement and quality management.
Keywords: Total Quality Management, Higher Education, European Quality Management Model, Yazd University.
Full-Text [PDF 241 kb]   (1762 Downloads)    
Type of Study: Original |
Received: 2012/08/5 | Accepted: 2015/08/24 | Published: 2015/08/24 | ePublished: 2015/08/24
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Mirfakhradini S H, Dehghan Dehnavi H, Rezai Taghiabadi M. Presenting a Conceptual Quality Excellence Model for Institutions of Higher Education Based on EFQM. IRPHE. 2012; 17 (4) :1-19
URL: http://journal.irphe.ac.ir/article-1-1399-en.html


year 17, Issue 4 (winter 2012) Back to browse issues page
فصلنامه پژوهش و برنامه ریزی در آموزش عالی Quarterly Journal of Research and Planning in Higher Education
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