فصلنامه پژوهش و برنامه ریزی در آموزش عالی
سرمایه فکری و فرایندهای مدیریت دانش در سازمان کوانتومی: بررسی موردی دانشگاه کاشان
نویسندگان
1 دانشکده علوم انسانی دانشگاه کاشان
2 دانشجوی کارشناسی ارشد رشته مدیریت آموزشی دانشگاه کاشان
چکیده
هدف تحقیق حاضر بررسی نقش سرمایه فکری و فرایندهای تبدیل دانش در سازمان کوانتومی بود. نوع تحقیق از نظر هدف کاربردی و از نظر اجرا توصیفی– همبستگی بود. جامعه آماری اعضای هیئت علمی دانشگاه کاشان در سال تحصیلی 95-1394 بودند که از میان آنها با استفاده از فرمول کوکران و به روش نمونهگیری تصادفی طبقهای 176 نفر انتخاب شدند. برای جمعآوری اطلاعات از پرسشنامه محقق ساخته سرمایه فکری با 29 گویه در سه مؤلفه (سرمایه ساختاری، سرمایه انسانی و سرمایه مشتری)، پرسشنامه استاندارد فرایند تبدیل دانش با 24 گویه در چهار مؤلفه (اجتماعیسازی، درونیسازی، برونیسازی و ترکیبسازی) و پرسشنامه استاندارد سازمان کوانتومی با 27 گویه در شش مؤلفه (اعتماد، ارزشها، تفکر با هم، گفتوگو، یادگیری و معنویت) بر اساس مقیاس 5 درجهای لیکرت استفاده شد. روایی پرسشنامهها بهصورت محتوایی و سازه بررسی شد. پایایی پرسشنامهها از طریق ضریب آلفای کرونباخ برای سرمایه فکری 91/0، فرایند تبدیل دانش 82/0 و سازمان کوانتومی 85/0 برآورد شد. تحلیل دادهها در دو سطح توصیفی (فراوانی، درصد، میانگین و انحراف معیار) و استنباطی (ضریب همبستگی پیرسون، تی تک نمونهای، رگرسیون و مدل معادلات ساختاری) با استفاده از نرمافزار Spss و Amos گرافیک انجام گرفت. یافتهها نشان داد که میانگین هر یک از مؤلفههای سرمایه فکری، فرایندهای تبدیل دانش و سازمان کوانتومی در دانشگاه از میانگین فرضی بالاتر است و هر چه مؤلفههای سرمایه فکری و فرایند تبدیل دانش در دانشگاه افزایش یابد، به همان اندازه میزان تحقق مؤلفههای سازمان کوانتومی نیز افزایش پیدا میکند.
کلیدواژه‌ها
عنوان مقاله [English]
Intellectual capital and knowledge management process in quantum organization: University of Kashan case
نویسندگان [English]
- Hamid Rahimi 1
- Zeinab Athari 1
- Neda Aflakian 2
1 Educational Management, School of Humanities, Kashan University
2 A. Student, Educational Management, School of Humanities, Kashan University
چکیده [English]
Abstract
The purpose of this research was to examine the role of intellectual capital and knowledge conversion process in quantum organization. A descriptive correlative research method was chosen for this study. The statistical population consisted of all of faculty members in University of Kashan in academic year 2014-15. Using Cochran sample size formula and stratified random sampling method, 176 individuals were selected. The information gathering tools were Intellectual Capital Questionnaires with 29 items in three components (structure capital, human capital & customer capital), Knowledge Conversion Process Questionnaire with 24 items in four components (socialization, internalization, externalization & combination) and Quantum Organization Questionnaire with 27 items in six component (trust, values, thinking together, dialog, learning & spirituality) with five Likert scales response choices. Questionnaires' validities were confirmed through content and construction validity. Rreliability coefficients were calculated 0.91 for intellectual capital, 0.82 for knowledge conversion process and 0.85 for quantum organization. Data analyses were done in descriptive level (frequency, percentage, mean & standard deviation) and inferential level (t-test, Pearson correlation coefficient, regression & structural equation modeling) through SPSS and Amos soft wares. Finding showed that intellectual capital components, knowledge conversion process and quantum organization components were higher than supposed average and whatever components of intellectual capital and knowledge conversion process in universities increases, the level of realization of quantum organization components also increases.
کلیدواژه‌ها [English]
- Keywords: Intellectual capital
- Knowledge conversion process
- Quantum organization
- University
1. Agha Babaei, R., Hoveida, R., Siadat, A., & Rahimi, H. (2013). The study of self leadership and creativity in University of Science & Industry. Transformation Management, 3(5), 24-44 (in Persian).
2. Alam, S. S. (2009). Assessing knowledge sharing behavior among employees in SMEs: An empirical study. International Business Research, 2 (2), 115- 122.
3. Allameh, M. (2015). The effect of intellectual capital with moderate role knowledge management and cultural capital on organizational performance in Isfahan Gaz Company. Accounting Management, 8(24), 73-90 (in Persian).
4. Al-Shaar, H. (2012). The impact of knowledge management in achieving qualitative services in Jordanian Telecommunication Sector. European Journal of Social Sciences, 33(2), 270-288.
5. Asadi, S. (2013). Intellectual capital knowledge management: Organizational value creation. European Online Journal of Natural and Social Sciences, 2, 3, 462-476.
6. Bathaei, A. (2006). The effects of intellectual capital on organizational performance in companies covered by the development and innovation organizations of industries and mines. (MA Thesis). University of Shahid Beheshti (in Persian).
7. Beigzadeh, J., & Pur Mohammadi, F. (2010). Intellectual capital in modern organization. Journal of Quality Era, 18, 65-68 (in Persian).
8. Bontis, N. (2002). World congress of intellectual capital readings. Boston: Elsevier Butterworth Heinemann KMCI Press.
9. Burnham, J. (2004). Building leadership capacity-helping leaders learn: An NCSL think piece. Retrieved from www. ncsl. org. uk/media/F7B/92/randd-building-lead-capacity. pdf.
10. Choo, C. W., & Bontis, N. (2002). Knowledge, intellectual capital and strategy: Themes and tensions. In C. 21.Choo, W. & Bontis, N. (Eds.). The strategic management of intellectual capital and organizational knowledge. Oxford, New York: Oxford University Press, 3-19.
11. Cohen, S., & Kaimenakis, K. (2007). Intellectual capital and corporate performance in Knowledge-intensive SMSs. The Learning Organization, 3, 241-262.
12. Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Boston, Mass: Harvard Business School Press.
13. Deardorff, D., & Williams, G. (2006). Synergy leadership in quantum organization, Retrieved from http://archives/2006/10/08/PDF, Date of access: 8 October 2012.
14. Denhardt, R. B. (1996). Developing inter personal skills. In J. L. Perry (Ed). Handbook of public administration. San iron Cisco/ CA: Jossey- Bass.
15. Droge, C., Claycomb, C.I., & Germain, R. (2003). Does knowledge mediat the effect of context on performance? Some Initial Evidence. Decision Sciences, 34 (3), 541-568.
16. Dumay, J. C. (2009). Reflective discourse about intellectual capital: Research and practice. Journal of Intellectual Capital, 10(4), 489-503.
17. Edvinsson, L. M., & Malone, S. (1997). Intellectual capital: Realizing your company\'s true value by finding its hidden brain power. New York: Harper Business.
18. Egbu, O. C. (2004). Managing knowledge and intellectual capital for improved organizational innovations in the construction industry: An examination of critical success factors. Journal of Engineering, Construction and Architectural Management, 11(5), 301-315.
19. Finkelman, A. (2006). Leadership & management in nursing, Pearson Prentice Hall.
20. Ghayoor, M., & Golestan, A. (2011). Quantum approach in learning university. University of Imam Reza Journal, 6 (22), 309 (in Persian).
21. Ghilichli, B., & Moshabbaki, A. (2006). The role of social capital in developing intellectual capital of the organization. Journal of Management Knowledge, 75, 125-147 (in Persian).
22. Gholizadeh, R. (2004). The relation between knowledge conversion process and organizational in University of Ferdowsi. Journal of Educational & Psycological Studies, 6, 23-40 (in Persian).
23. Gold, A.H., Malhotra, A., & Segars, A. (2001). Knowledge management: An organizational capabilities perspective. Journal Managent Information, 7(3), 41-68.
24. Hood, L. K., & Leddy, S. (2006). Leaddy & pepper’s conceptual bases of professional nursing. Lippincott Williams & Wilkins, 6th edition, 69-70.
25. Huang, C. F., & Hsueh, S. L. (2007). A study on the relationship between intellectual capitals and business performance in the engineering consulting industry. Journal of Civil Engineering and Management, 4, 265-271.
26. Huang, Y., & Wu, Y. J. (2010). Intellectual capital and knowledge productivity: The Taiwan biotech industry. Management Decision, 48(4), 580-99.
27. Kamac, C., & Ercetin, S. (2008). Quantum leadership paradigm. World Applied Sciences Journal, 3 (6), 865-868.
28. Lee, H., & Choi, B. (2003). Knowledge management enablers, processes and organizational performance. An integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.
29. Lin, Ch.T., Chiu, H., & Tsen, Y.H. (2006). Agility evaluation using fuzzy logic. Int.J.Production Economics, 101, 353-368.
30. López-Nicolás, C. (2011). Strategic knowledge management, innovation and performance. International Journal of Information Management, 31 (6), 502-509.
31. Mc Carty, A. F. (2006). Knowledge management: Evaluating strategies and professes uses in higher education. Novasuthern University, John Psarras.
32. Mohammad Hadi, F. (2012). Quantum approach in management science. Organizational Culture Management, 9 (23), 71-94 (in Persian).
33. Mokhtari, J. (2008). Quantum model in nursing leadership. Journal of Nursing and Midwifery in University of Shahid Beheshti, 61, 55-62 (in Persian).
34. Nonaka, I., & Takeuchi, H. (1995). The knowledge creating company. Oxford University Press Oxford, UK.
35. Noor, N.M. (2002). Work-family connects work- and family-role salience, and women\'s well being. The Journal of Social Psychology, 144(4), 389-405.
36. Pahlavanian, H. (2012). Intellectual capital: Hidden assets for competitive advantage. Journal of Management Engeneering, 5(46), 65-67 (in Persian).
37. Phusavat, K., Comepa, N., Sitko-Lutek, A., & Keng-Boon, Ooi. (2011). Interrelationships between intellectual capital and performance. Industrial Management & Data Systems, 111(6), 810- 829.
38. Rafieepour, E. (2015). Exploring the relationship between knowledge management and intellectual capital: An Iranian University case study. International Journal of Management Academy, 3, 1, 7-15.
39. Rajaeipour, S., & Rahimi, H. (2007). The study of relation between and performance in faculty members in University of Isfahan. Journal of Executive Management, 20, 97-116 (in Persian).
40. Ramirez, Y. (2014). The relevance of intellectual capital: An analysis of Spanish Universities. International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 8, 5, 53-65.
41. Sallis, E., & Jones, G. (). Knowledge management in Education. Kogan Page London.
42. Sanchez, M. P. (2009). Intellectual capital dynamics in universities: A reporting model. Journal of Intellectual Capital, 10(2), 307-324. DOI 10.1108/14691930910952687.
43. Shehabat, I., Saad, A. M., & Khoualdi, K. (2008). E-learning as a knowledge management approach for intellectual capital utilization. Turkish Online Journal of Distance Education-TOJDE January ISSN, 1302-6488, 1, 14, 53-60.
44. Soler, L. (2008). Evaluating the scope of IC in firm s value. Journal of Intellectual Capital, 3, 470-493.
45. Stewart, T. A. (2001). The wealth of knowledge: Intellectual capital and the twenty-first century organization. New York: Doubleday/Currency.
46. Sullivan, E., & Decker, P. (2005). Effective leadership & management in nursing. 6th edition. Pearson Prentice Hall.
47. Unger, J. M, Rauch, A, Frese, M, & Rosenbusch, N. (2011). Human capital and entrepreneurial success: A meta-analytical review. Journal of Business Venturing, 26, 341-358.
48. Wright, D., & Fondo, C. B. (2004). Intellectual capital. Retrieved November 15, 2005, from http://www.omas.ca.gov/retention/brac/pdf.
49. Zagoršek, H., Vlado, D., & Miha, S. (2009). Transactional and transformational leadership impacts on organizational learning. JEEMS, 2, 3, 55-71.
50. Zerenler, M., Hasiloglu, B., & Sezgin, M. (2008). Intellectual capital and innovation performance: Empirical evidence in the Turkish Automotive Supplier. Journal of Technology Management 3(4), 31-40.
)